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Blackberry: reset to factory default or wipe

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To remove IT policy on your BB, don’t wipe, just reset to factory default.

My first mistake is, I thought "Reset to factory default" is more cleaner, but it’s not. My understanding is they are different thing. Here is statement from BlackBerry official tech support. 

The factory reset performs much like the Wipe Handheld option from the BlackBerry smartphone, with some minor differences.
  • Wipe Handheld - The Wipe Handheld option is performed directly on the BlackBerry smartphone (see KB02318 and KB14058). This option removes all BlackBerry application data (emails, address book entries, calendar events, etc.), and allows the deletion of User Installed Applications and the content of the Media Card.
  • Reset to Factory Defaults - Application data will be removed and so are IT Policies. Third-party programs will  NOT be affected by this operation. They will remain intact.
My second mistake. Everybody knows this, the most of important thing here is to back up first. Since my BB has a big built-in memory, I don’t really have a media card, all my media files are saved there. I thought my Giga-bytes of media files will be bypassed, so my backup didn’t include build-in media card, that’s a big mistake. The wipe Handheld process deleted all of them, it affected my background picture, and ringtone. Restore will bring the list back, but not the actual files. The names are dimmed.

BES Activation won’t bring previous emails you received back, it will make you receive new emails. Old emails still have to be restore from your backup.