Can't open file with LockLizard

This message is displayed if you have an application running which ends in capture.exe (e.g. screencapture.exe, m4capture.exe, wincapture.exe).

You need to close down any processes that end in capture.exe by pressing CTRL-ALT-DEL on your keyboard, then Task Manager > Processes.


If you want to check what processes are running, follow the steps below:

1. Open command prompt with admin rights. That is, type in cmd either in Start menu search box and hit Ctrl + Shift +Enter.

2. Click continue if you get the User Account Control (UAC) Prompt.

3. Here, first type the command tasklist and hit enter to see the list of running processes.

4. If you can see the running processes then type another command tasklist>c:\list.txt which gives you the output as list.txt file in "c" drive. Note that you can change the drive letter "c" and also the output file name (list.txt).

5. Type exit and go back to your "C" drive were your copy is available.  You can also Type tasklist/svc>c:\processlist.txt to also get a list of services running.

Solution

C:\>tasklist | find "Capture"
uArcCapture.exe               3504 Services                   0      1,680 K

C:\>sc query uArcCapture

SERVICE_NAME: uArcCapture
        TYPE               : 10  WIN32_OWN_PROCESS
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0