Contents

iLo2: Boot from Virtual Media failed almost all the time

Contents

I have been struggle for a few days for the above mentioned problem.

First I thought it’s the ISO file’s problem, but it failed multiple ISO file for different purpose . Among them ESXi boot ISO files gave consistent error code, I forgot what it is now.

I thought about iLO’s KVM problem, connect the real monitor keyboard, failed too.

How about firmware? I downloaded HP Service Pack for ProLiant from HP, but booting from this ISO failed too.

Then with the ESXi boot error code, I found the following article, and burned a DVD. Boot from it, with iLO KVM, it upgrade all the firmwares, including iLO to version of 2012. After that, problem solve.


SUPPORT COMMUNICATION - CUSTOMER ADVISORY
Document ID: c01171266
Version: 1
Advisory: Booting a ProLiant Server Using Integrated Lights-Out 2 (iLO 2) Virtual Media May Fail to Complete
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.
Release Date: 2007-09-13
Last Updated: 2007-09-13

DESCRIPTION
When booting a ProLiant server using Integrated Lights-Out 2 (iLO 2) Virtual Media on a network with high traffic, the boot process may progress slowly and then stop. An error message may or may not be displayed.
This can occur on servers with a System ROM dated July 2006 through August 2007 because of a short timeout value in the System ROM USB INT13 routine.
SCOPE
Any ProLiant server with Integrated Lights-Out 2 (iLO 2) and a System ROM version dated July 2006 through August 2007.
RESOLUTION
The timeout value in the System ROM USB INT13 routine will be increased to 30 seconds in all ProLiant System ROM releases dated after August 2007. As the latest ProLiant System ROMs become available, they will be posted on the HP Software & Drivers Downloads website at the following URL:
Until the updated Systems ROMs become available, avoid booting a ProLiant server using Integrated Lights-Out 2 (iLO 2) Virtual Media on a network with high traffic.
RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber’s Choice. Sign up for Subscriber’s Choice at the following URL:


SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00638154 .
To search for additional advisories related to Integrated Lights-Out 2 (iLO 2), use the following search string:
+Advisory +ProLiant +"iLO 2"
KEYWORDS : iLO2, halt, fail, stop, hang, freeze

Hardware Platforms Affected: HP ProLiant DL580 G5 Server series, HP ProLiant DL385 G2 Server series, HP ProLiant DL365 Server series, HP ProLiant BL465c Server series, HP ProLiant ML310 G3 Server series, HP ProLiant DL320 G4 Server series, HP ProLiant BL680c G5 Server series, HP ProLiant BL480c Server series, HP ProLiant ML310 G3 Storage Server, HP Integrated Lights-Out 2 (iLO 2) Firmware(Standard HP Product), HP ProLiant BL25p G2 Server series, HP ProLiant ML350 G5 Storage Server, HP ProLiant BL20p G4 Server series, HP ProLiant DL380 G5 Server series, HP ProLiant DL585 G2 Storage Server, HP ProLiant DL380 G5 Data Protection Storage Server, HP ProLiant BL45p G2 Server series, HP ProLiant ML310 G4 Server series, HP ProLiant BL460c Server series, HP ProLiant ML310 G4 Storage Server, HP ProLiant DL320s Server series, HP ProLiant ML570 G4 Server series, HP ProLiant DL320s Storage Server, HP ProLiant ML350 G5 Server series, HP ProLiant DL360 G5 Server series, HP ProLiant ML370 G5 Server series, HP Integrated Lights-Out 2 (iLO 2) Standard Blade Edition Firmware(Standard HP Product), HP ProLiant DL380 G5 Storage Server, HP ProLiant DL585 G2 Server series, HP ProLiant DL320 G5 Server series, HP ProLiant BL685c Server series, HP ProLiant DL580 G4 Server series
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA01171266